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Growing use of talking therapies has potential to reduce other hospitalisations

  • Since 2015 there has been more than a 500% increase in people claiming for talking therapies through Vitality.
  • Talking therapies account for 85% of all Vitality mental health claims. 
  • Use of talking therapies showed a 21% reduction in the risk of mental health admissions, and a 20% reduction in other non-mental health hospitalisations (such as cardiac, cancer, musculoskeletal conditions).

United Kingdom, London, 28th September 2023: New data from Vitality has revealed the key role access to talking therapies has in improving the long-term mental and physical health of patients.

The rise of talking therapies 

The insurer reports a 500% increase in those claiming for talking therapies since 2015, accounting for an incredible 85% of all mental health claims in 2022, with the most common claims being for generalised anxiety (58%) and depression (17%).  

Not only is talking therapies responding to a growing need for fast access to support for these common conditions, but Vitality has seen a correlation between higher numbers of Talking Therapies, and reduced rates of more severe and higher cost day-patient and in-patient treatments (down 77% since 2015). 

The relationship between mental and physical health

Vitality’s results pointed to the long-term benefits of timely talking therapy treatment, with 99% of those using the service requiring no further treatment within three months. Further analysis showed a causal relationship between talking therapies treatment and people's broader mental and physical health, with a 21% reduction in the risk of mental health hospital admissions, and a 20% reduction in other hospitalisations due to physical health (such as cancer, cardiac and musculoskeletal claims). This strongly points to a link between mental and physical wellbeing. 

According to Dr Keith Klintworth, Managing Director, Vitality Health: “For both physical and mental health, Vitality has long believed in the importance of prevention and intervening early through everyday care to improve patient outcomes, and to reduce the long-term burden of ill-health on insurers and the NHS. 

Our latest data highlights the powerful role that broadening access to mental health care can have in delivering care. Not only is it a high-demand service but it provides positive knock-on impacts on members’ mental and physical health. We’ve always strived to support our members in engaging with healthy behaviours, and this goes beyond regular exercise and diet, but includes looking after your mind.”

The statistics being reported by Vitality around mental health over recent years are the reason the business has continued to develop and innovate its offerings. After recognising a clear need from its members, it became the first insurer to disregard underwriting for the treatment irrespective of a patient’s medical history. 





About Vitality Global

Vitality is part of Discovery Limited, a worldwide insurer and investment manager impacting more than 40 million members in over 40 markets worldwide, across Europe, the United States, Australia, Africa, Canada and China.

Vitality pioneered the ‘shared-value’ insurance model, a unique approach based on the scientifically proven principles of behavioural economics. Through this model, Vitality helps members take a more active role in managing their own wellness, encouraging them to develop healthy long-term habits that are good for them, good for the company and good for society. The effect is positive for all stakeholders – members benefit from better health, financial rewards and additional incentives; employers’ benefit from healthier, more productive, and more engaged employees; and Vitality benefits from a healthier membership base.

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